NurseLine is a optional member health information service.  Enrolled employees can call toll-free-24 hours a day, 365 days a year.  The staff of experienced registered nurses will provide free information, education and support for any health-related concerns.

*Employers who wish to utilize this service should contact their consultant, broker or AssureCare Marketing representative for fee schedule and plan implementation requirements.

NurseLine Information

General Health Information
NurseLine can give you helpful information about many topics including health concerns, medical issues, illness prevention, health care resources, medications, nutrition, exercise and wellness.

Deciding Where to Go for Care
When faced with a medical situation, you may be unsure about whether to go to your doctor's office, an after-hours urgent care clinic or an emergency room. NurseLine can give you the information you need to choose appropriate care.

Choosing Self-Care Measures
Even minor illnesses or injuries can leave you confused about what to do. Optum nurses will give you information and self-care recommendations so you can manage your condition at home with confidence. Nurses also can tell you about signs and symptoms that may indicate the need for a higher level of care.

Communicating with Your Health Care Provider 
Call NurseLine before and after you call or visit a doctor. The nurses can help you gather information and develop questions to make the most of contact with your doctor. You also can get additional information about diagnoses made by your physician, including treatment options and the benefits and side effects of medications.

Guidance for Difficult Decisions
A lot of time can be spent worrying about how to treat a serious medical condition.  NurseLine will give you in-depth education on many distressing conditions. You'll learn about procedures and treatment options including the possible risks, benefits and outcomes of each.