Currently, Medication Therapy Management (MTM) is practiced inconsistently throughout the pharmacy world. There are some retail pharmacies that have haphazardly incorporated MTM services, while others have created call centers devoted to conducting Comprehensive Medication Reviews (CMRs) over the phone. MTM services are a very manual, high energy, low return experience for most practitioners. Pharmacists often do not pursue available opportunities because of lack of incentive as compared to the redundant paperwork that is required. A smart system, taking into account all of the MTM criteria for comprehensive as well as targeted medication reviews would not only greatly expedite the process for pharmacists, but increase the monetary returns as well. “Our intent is to build a world class product that will scale from large retail pharmacies to family owned community pharmacies,” said Dr. Yousuf J. Ahmad, President & CEO of AssureCare.
The chances for medication mismanagement are high for patients with multiple chronic conditions taking multiple medications. Often members of the care team will be unaware of what the other providers are prescribing – causing potential life-threatening drug interactions. In the USA, patients over the age of 65, on average, see 13 different practitioners, have 8 comorbidities, and take 15 medications.(1) Proper implementation of a robust MTM system would lead to fewer complications and readmissions, saving time and money for the patients, practitioners, and payers.
- Linda M. Strand; Peter C. Morley; Robert J. Cipolle. (2012) Pharmaceutical Care Practice: The Patient-Centered Approach to Medication Management Services. The McGraw-Hill Companies, Inc