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AssureCare and Centerprise Form Strategic Partnership

An image of AssureCare and Centerprise logos together in partnership

AssureCare and Centerprise Form a Strategic Partnership to Enhance Federally Qualified Health Centers’ (FQHC’s) Ability to Improve Health and Outcomes through Care Coordination

Partnership to drive an innovative approach to ensure more Americans can receive the best coordinated care leveraging AssureCare’s state-of-the-art care coordination platform, MedCompass™.

Cincinnati, Ohio – May 17, 2017 –In a joint announcement, AssureCare and Centerprise stated their strategic partnership provides targeted care management solutions to FQHCs. FQHCs are community-based and patient-centered healthcare centers with a focus on serving underserved populations.

FQHCs play an important role in caring for both urban and rural populations throughout the United States. As of 2015, over 24 million Americans were cared for by providers employed by FQHCs. Many of these patients suffer from one or more chronic illnesses. With ever increasing co-morbidities, care management and disease management solutions are needed more than ever. In addition to their federal reporting requirements, health centers are driven to demonstrate value that is provided to their patients, payers, and providers. This is to ensure continued financial resources that allow them to provide quality care to the underserved population. To date, FQHC’s have been searching for software technology to report their outcomes effectively and to provide targeted care management approaches to the most vulnerable patients. AssureCare and Centerprise formed a partnership to address the need for technology-driven coordinated care and real-time outcomes.

This collaborative solution, MedCompass, will allow care coordinators, case managers, providers, and administrators to manage their patients’ chronic diseases, reduce patient costs and enhance patient satisfaction. Furthermore, it will provide a foundation for FQHCs to reach and surpass their quality benchmarks while providing a streamlined way of reporting them. The platform integrates easily with existing systems that help FQHC’s with their daily practice functions, making it a cost-effective care coordination approach.

“Federally Qualified Health Centers in the United States are a driving force in maintaining positive health outcomes for patients in communities that are underserved”, said Ken Page, President and CEO of Centerprise. “Our partnership with AssureCare highlights our strong commitment to help provide the best coordinated care possible for these individuals. We are thrilled to be able to provide this innovative solution for FQHCs and assist them in navigating the world of advanced technology-driven healthcare,” says Page.

“Consistent with our mission, AssureCare strives to make care coordination streamlined, efficient and outcomes focused. Our partnership with Centerprise allows us to catalyze and concretize our care coordination solutions to solve healthcare delivery issues for population(s) and in the communities, they live,” says Dr. Yousuf J. Ahmad, President & CEO of AssureCare.

ABOUT ASSURECARE

AssureCare is a privately held healthcare technology company that transforms the health management process for providers and payers by enabling the delivery of higher quality, cost effective, collaborative care across the complete continuum of care. AssureCare’s flagship software platform, MedCompass, is used by many of the nation’s leading commercial and government organizations (Medicare and Medicaid) to deliver end-to-end care management for millions of members daily.

MedCompass transforms healthcare management by automating processes and streamlining workflows, thus allowing care professionals to make better decisions that dramatically improve the quality of care. AssureCare is considered an industry leader in developing modular, seamless solutions designed to improve patient outcomes and reduce avoidable costs associated with population health management.

AssureCare is a Vora Ventures portfolio company with headquarters in Cincinnati, OH. For more information, please visit https://www.assurecare.com or call 513-618-2150.

ABOUT CENTERPRISE

Centerprise originated from a Federally Qualified Health Center in Ohio and work nationally with Federally Qualified Health Centers into make them leaders in a Population Health environment. Their services include revenue cycle management, insurance billing, professional and consulting services, and population health strategy. The group is based in Ohio and is a corporative member of the National Association of Community Health Centers. For more information, please visit: www.centerpriseinc.com

AssureCare Launches a New Dental Care Management Solution

An image of a young girl getting dental work done with the launch of AssureCare's new Dental Care Management Solution

AssureCare Launches a New Dental Care Management Solution

Built upon its Flagship MedCompass Platform, the New Module Will Help Dental Care Professionals Deliver Quality across the Complete Continuum of Care

CINCINNATI, March 27, 2017 — AssureCare, the leading provider of healthcare management software and solutions, announced the release of a new dental module in their patient health care platform, MedCompass™. This new dental care management capability is expected to enhance and transform the way dental authorization processes occur, especially for low income families.

“Dental disease is the most common chronic illness for children. It is preventable, and yet, dental care remains as one of the most unmet treatment needs in children in America,” says Dr. Yousuf J. Ahmad, President & CEO of AssureCare. “There are many dental conditions that affect the health of our children. Dental caries (tooth decay) is the most concerning issue due to its substantial prevalence in the low-income Medicaid population.”

According to the Centers for Disease Control and Prevention (CDC), more than 25% of children have tooth decay in baby teeth before entering kindergarten. By age 19, almost 70% of youth have experienced tooth decay in permanent teeth.

9 million children in USA lack health insurance, and more than 20 million lack access to oral health services. Untreated dental caries can lead to pain, weight loss, missed school days, poor appearance, decreased self-esteem and even death.

“Our solution, MedCompass Dental, enables our customers to ensure effective and efficient provision of dental care to all members, including children,” says Dr. Ahmad.

This highly configurable dental care management software offers end-to-end care management capabilities to providers and payers, including:

  • Concurrently complete multiple care planning tasks, submit dental authorizations, and create question templates for authorizations to elicit additional details
  • Dental Authorization Triage
  • Manual or Auto Adjudication
  • Allows users to work collaboratively with dentists to ensure a smooth continuum of care for each patient consistent with service authorizations
  • Associated Analytics (long-term and continued care)

In addition, this new dental care module enhances the capture of relevant information by providing specific fields for tooth number, surface(s) and area. Dental procedures may be identified using CDT codes. These options can be hidden, exposed or required fields. Thanks to MedCompass’s modularity, providers can choose how they want these fields displayed.

The new dental module is undergoing the beta process and is scheduled to release to general market on April 1, 2017.

About AssureCare:
AssureCare is a privately held healthcare technology company that transforms the Health Management process for providers and payers by enabling the delivery of higher quality, cost effective, collaborative care across the complete continuum of care. AssureCare’s flagship software platform, MedCompass, is used by many of the nation’s leading commercial and government organizations (Medicare and Medicaid) to deliver end-to-end care management for millions of members daily.

MedCompass transforms healthcare management by automating processes and streamlining workflows, thus allowing care professionals to make better decisions that dramatically improve the quality of care. AssureCare is considered an industry leader in developing modular, seamless solutions designed to improve patient outcomes and reduce avoidable costs associated with population health management.

AssureCare is a Vora Ventures portfolio company with headquarters in Cincinnati, OH.
For more information, please visit https://www.AssureCare.com or call 513-618-2150.

March 2017

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March 2017

Prior authorizations were created to cut costs faced by payers and to reduce the number of unnecessary surgeries, tests, and medications. In theory, it seems like a logical concept that its benefits would trickle down to both patient and provider. In practice, however, based on years of provider feedback, many providers feel it has served to aid payers.
Prior authorization practices currently cost the healthcare industry between $23 and $31 billion each year per the Journal of the American Board of Family Medicine…..read more

Built upon its Flagship MedCompass Platform, the New Module Will Help Dental Care Professionals Deliver Quality across the Complete Continuum of Care

CINCINNATI, March 27, 2017 — AssureCare, the leading provider of healthcare management software and solutions, announced the release of a new dental module in their patient
healthcare platform, MedCompass ™. This new dental care management capability is expected to enhance and transform the way the dental authorization processes occur, especially for low income families….
.read more

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February 2017

February 2017

In this Issue…
We Practice What We Preach

Effective Disease Management Software is More Important than Ever

AssureCare CEO to Speak at 10th Annual World Congress

We Practice What We Preach

We strive to help our clients provide better healthcare for their members. With that knowledge, we incorporate that thinking into our daily lives at AssureCare headquarters. For instance, we know that protein is the building block for good health. It’s not uncommon to see employees making protein shakes at all hours of the workday. We are just as passionate about our own health as we are about the clients who use our technology.

Each week, fresh fruit is delivered to the office. Most of us use our lunch hour to go to the gym across the street. At the gym, AssureCare employees take part in cardio classes, weightlifting, and motivate one another to stay active. We are also encouraged to participate in company fundraising runs. That’s a whole lot of healthy right there. Don’t be fooled though. Sometimes we are treated to pizza, because what is life without pizza (with veggie options, of course)!

AssureCare knows healthcare. 75% of our staff come from healthcare and medical backgrounds. What’s more, our software developers and business analysts have come to AssureCare with years of experience in software development, combining their knowledge to make our product even stronger. Our jobs require our minds to remain sharp and our bodies healthy so that we can show up each day and work to perfect our product for you.

In addition, our parent company, the Vora Group, offers AssureCare employees wellness incentives. The Vora Group and AssureCare employees get a premium discount for completing a form for a tobacco affidavit or smoking cessation learning series. We also get a discount for turning in results from our yearly physical exam and can get credit for preventative exams, physical activity logs, race participation, health coaching calls and more.

We all bring our experience and our passion (and our protein shakes) together and strive to make the everyday tasks of healthcare management easier for you and your team. After all, what good is managed care software if it doesn’t improve and extend the lives of your patients or members?

Disease Management

Effective Disease Management Software is More Important than Ever

Disease Management is an enormous task for payers and providers. To defeat the challenges faced by society in managing patient illness, many different types of technology and personnel are needed to make a measurable difference. Healthcare thought leaders have defined a term that helps break down a strategy to conquer these challenges. This term is often referred to as “Triple Aim”. According to the Institute for Healthcare Improvement (IHI), the Triple Aim is comprised of three specific goals meant to enhance care at every level. The IHI states that those three goals are:

  • Improving the patient experience of care
  • Improving the health of populations
  • Reducing the per capita cost of healthcare

With an aggressive disease management strategy, each one is attainable. The CDC states that chronic diseases account for 7 out of 10 deaths every year. Treatment of patients with chronic diseases account for about 86% of America’s
healthcare costs. Due to the consistent rise of healthcare costs, patient count, and chronic disease diagnoses, we must face these issues head on with all three goals in mind. From provider to insurer, disease management technique matters.

Thanks to something called the Healthcare Read missions Reduction Program (HRRP), hospitals are now seeing reduced payments for an excessive rate of read missions. This puts more pressure on providers to manage illnesses and chronic diseases more effectively. Effective and measurable disease management is an integral component of the care coordination toolbox and has quickly gained merit for its capabilities.

Let’s discuss a specific patient named Sally. She is a smoker who was diagnosed
with diabetes a few years ago. Her smoking habit and poor diet causes her blood sugar to skyrocket. Her medical chart suggests she has been admitted to the hospital multiple times over the span of a few years due to diabetic complications. With a disease management program powered by an actionable care management software solution, she is flagged as someone who can benefit from some additional care management. Sally is then assigned to a case manager who contacts Sally to learn more about her lifestyle habits.

A personalized care plan is then developed based upon what the case manager uncovers during her interaction with Sally, enabling the case manager to create a custom treatment plan based on Sally’s history, assessments and medications. Alerts are then tailored to Sally, with real-time notifications of changes to her critical values.

Sally is given nutrition plans that she incorporates into her daily life and attends smoking cessation classes. Her risk factors for diabetes complications decrease significantly, as do her chances of read missions, continued unplanned testing, and increased trips to the doctor. Now, not only is Sally healthier, but she has received higher quality, more comprehensive care, while her healthcare costs have decreased.

Similar issues are faced by insurers, with slightly different goals in mind. When a patient continues to be readmitted for the same issues, especially when those issues stem from a manageable illness or disease, insurers look for new and innovative ways to lower patient costs and improve health. By utilizing enhanced care team models within the payer environment, and coupling these models with care management software, patient lives improve and costs are reduced. Healthcare costs can be used towards Sally in the event of an emergency, necessary testing and regular provider appointments instead of Sally’s frequent read missions.

The CDC released how much chronic diseases cost and the numbers are astonishing. Healthcare costs that could be linked to obesity reached $147 billion in 2008. In 2012, diabetes diagnoses costs reached $245 billion. Because healthcare costs are always on the rise, these numbers are much higher today in 2017.

Because the cost of healthcare is skyrocketing, disease management is more important than ever. In addition, healthcare technology is the bridge to lower cost, better care, and enhanced patient satisfaction. As healthcare costs continue to rise, it is vital to discuss cost reducing mechanisms that also increase patient satisfaction and overall population health. The Triple Aim was born out of necessity, but now all parties involved see that it not only consists of attainable goals, but that is it highly effective and offers many benefits. Providers and insurers alike strive to meet the ultimate goals of the Triple Aim, not only because they feel it fiscally necessary, but also because they have seen that it truly works.

AssureCare’s President and CEO Presenting at the 10th Annual World Congress

AssureCare’s President and CEO, Yousuf J. Ahmad, DrPH, MHSA, MBA, FACHE is Presenting at the World Congress on “Social Determinants of Health and How to Optimize Care Coordination Through Innovative Technology“

This year’s theme is “Advance the Shift to Value-Based Care, Address Social Determinants of Health, and Align Services with Managed Care Requirements”

February 27 –28, 2017 – Sheraton Pentagon City Hotel, Arlington, VA

We know navigating the care management terrain can be difficult. Let us make the journey easier with MedCompass.

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Dr. Yousuf J. Ahmad presenting at the 10th Annual World Congress

A picture of Yousuf Ahmad, AssureCare CEO, speaking

A picture of Yousuf Ahmad, AssureCare CEO, speaking

AssureCare's President and CEO, Dr. Yousuf J. Ahmad, DrPH, MHSA, MBA, FACHE to Address Social Determinants of Health and How to Optimize Care Coordination Through Innovative Technology at the 10th Annual World Congress

AssureCare’s President and CEO, Dr. Yousuf J. Ahmad, recognized for leading large health systems in developing ACO’s and advancing their population health management initiatives, will be explaining how crucial it is to have technology that can keep up with growing demands from providers, payers and state agencies at February’s upcoming World Congress. The World Congress 10th Annual Medicaid Managed Care (MMC) Summit is set to take place February 27-28, 2017 at the Sheraton Pentagon City Hotel in Arlington, Virginia.

Dr. Ahmad will discuss:

  • How to best utilize demographic information not covered by traditional EMRs to analyze and address social determinants of health that impact the delivery of care.
  • How a modular, highly configurable care coordination platform assists states in coordinating care for their members.
  • How to assess the way in which state Medicaid agencies can better assist with managed care plans and providers to assimilate data.
  • How to successfully coordinate care management using a database that integrates member and provider data.
  • How to use data to evaluate the enrollment process, authorizations, and to understand history and trends to best prepare for serving different populations.

“As we immerse ourselves in the evolving realm of managed care, the healthcare industry is starting to grasp the depth and breadth of what technology is capable of for value-based care and underserved populations,” shares Dr. Ahmad, “Technology allows us to continually stay aligned with new regulations in managed care. A focus on collecting and analyzing health data can provide us with a deeper understanding of social determinants of health. The collection and use of this data in healthcare allows us to better address, serve and positively impact a variety of populations…thus, improving countless lives.”

About the Medicaid Managed Care Summit

The MMC Summit is a yearly conference that attracts major players from both the private and public realms of healthcare with attendees ranging from CEOs to directors of state Medicaid programs. Through their educationally focused events, they encourage the exchange of ideas, discuss market trends and explore solutions to the most pressing challenges facing healthcare today.

The conference is being hosted by the World Congress at the Sheraton Pentagon City Hotel in Arlington, VA. The two-day event will provide an opportunity to interact with leaders in healthcare, to network while promoting learning, to explore ways to advance the shift to value-based care and align services with recent regulatory changes. Register online at www.worldcongress.com/events/HW17037

About AssureCare, Inc.

AssureCare is an innovative healthcare technology company and a leader in developing modular, seamless solutions designed to improve patient outcomes and reduce avoidable costs associated with healthcare management. The company believes in transforming healthcare management by developing technology that automates processes and streamlines workflows, allowing care professionals to make better decisions that dramatically improve the quality of care for millions of people every day.

Locating high quality, configurable, affordable healthcare management technology can be a challenge for many commercial and health and human services providers throughout the United States. To learn how AssureCare can help, please contact info@assurecare.com.

January 2017

Underlying our core philosophy is the belief that effective care
management through the use of technology can directly and positively
affect the social, ethical, and financial health of the country and its
population. 

Through MedCompass, our care coordination solution, AssureCare
works with organizations to improve patient satisfaction, reduce costs
associated with healthcare and enhance patient care.

In our January issue…

AssureCare’s President and CEO Slated to Present at February World
Congress

MedCompass’s Featured “Module of the Month” – CASE MANAGEMENT

We Invite You to Get to Know Us Better – Learn About our Diverse Team

AssureCare’s President and CEO Presenting at the World Congress on
Social Determinants of Health and
How to Optimize Care Coordination
Through Innovative Technology


AssureCare’s President and CEO, Dr. Yousuf J.
Ahmad, DrPH,MHSA, MBA, FACHE, recognized for
leading large health systems in developing ACO’s and
advancing their population health management
initiatives, will be explaining how crucial it is to have
technology that can keep up with the increasing demands from providers, payers and state agencies at February’s upcoming World Congress.

The World Congress 10th Annual Medicaid Managed Care (MMC) Summit is set to take place February 27-28, 2017 at the Sheraton Pentagon City Hotel in Arlington, Virginia.

Dr. Ahmad will discuss:

  • How to best utilize demographic information not covered by traditional EMRs to analyze and address social determinants of health that impact the delivery of care.
  • How a modular, highly configurable care coordination platform assists states
    in coordinating care for their members.
  • How to assess the way in which state Medicaid agencies can better assist
    with managed care plans and providers to assimilate data.
  • How to successfully coordinate care management using a database that
    integrates member and provider data.
  • How to use data to evaluate the enrollment process, authorizations, and to
    understand history and trends to best prepare for serving different populations.

MedCompass’s Featured
“Module of the Month” –
CASE MANAGEMENT
___________________________

CASE MANAGEMENT

Case management may take many
forms – from managing multiple transitions of
care for a member to linking a member with community resources. MedCompass allows you to assess, coordinate and plan collaboratively.

___________________________

Our revolutionary technology was originally built in partnership with the Case Management Society of America.

Our unique approach facilitates proactive care management through a fully integrated database of consumer and provider information. MedCompass coordinates all
interactions using collaborative workflow management. It supports the real-time communication of information between all members of the care team, inside
and outside the four walls of traditional healthcare settings.

MedCompass’s resources include:

  • Needs assessments
  • Care planning
  • Home and community-based treatment plans
  • Third party integration
  • Alerts, triggers, notifications
  • Reporting, dashboards, analytics
  • Appeals and grievances
  • Authorization requests


MedCompass automatically generates system and user created tasks for specific
activities while tracking timeliness of task completion. The system allows users to
quickly review their outstanding tasks for the day, as well as flag tasks such as follow-up actions weeks in advance.

These activities can be established during implementation and added/edited/removed while in production to support the organizations current business processes.

MedCompass is modular and highly configurable, allowing organizations to implement case management services to establish, maintain, and govern core business processes and manage case management activities.

Additionally, efficiency and effectiveness are increased through the configurability of MedCompass, as each organization can document and govern the treatment plans and business processes that are the most effective for their population. All of this allows the care team members to spend less time navigating technology and more time providing quality care to more patients.

(Some of the AssureCare staff enjoying the celebration of Diwali in November 2016.)

We Invite You to Get to Know Us Better

Without our diversity, AssureCare would not exist today…

AssureCare’s employees come from all backgrounds and walks of life. Our staff includes employees from all regions of the world. Talk to any one of us and you will find out that we are from very interesting and diverse places, including but not limited to: the United Arab Emirates, India, China, Pakistan and a variety of states throughout North America.


AssureCare is a Vora Group company, and the Vora Group is also well known for
diversity and inclusion within its portfolio of companies. We pride ourselves not only our diverse technical knowledge and backgrounds, but we also pride ourselves on taking an interest in one another’s cultures and backgrounds.


Each of us at AssureCare like to take a few minutes of our day to ask each other how their families are, how their family vacations were, where we are from originally, and when we plan to go back to visit family or friends next.


Our diverse group of people are also encouraged to take care of our own health. After all, at AssureCare, our focus is on bettering patient health worldwide. Our interest in a healthy work environment is clear. We are encouraged to use our lunch breaks to workout at the gym across the street or to enjoy fresh fruit supplied by our company. We even have the stress relief of escaping our work for a few minutes when our virtual gaming room is open on occasion.


With our open-air office space, we support personal dialogue between employees.
Camaraderie and human interest makes our company stand out as an enjoyable place to work, a place to share our diverse ideas and grow in both our business and personal lives.

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assurecare.com
855-995-3364
250 West Court Street, Suite 400W Cincinnati, OH 45202

Vora Ventures

A picture of Mahendra Vora, Chairman of the AssureCare Board and Managing Director of Vora Ventures.

Vora Ventures Named the 2016 Top New Business Participant by the United Way of Greater Cincinnati

Vora Ventures raised $35,000 for Greater Cincinnati United Way to help the organization beat its overall goal by $15,000

Congratulations to all and thank you for your support!

Vora Ventures was named the top new business participant by the United Way of Greater Cincinnati for their 2016 annual campaign during the finale luncheon at the Duke Energy Convention Center on Friday, October 28. The announcement was made by Cincinnati Bell CEO Ted Torbeck to more than 650 luncheon attendees. Vora Ventures raised $35,000 during their internal two-month campaign, which included multiple events and a food drive.

The money raised will be used to help combat childhood poverty and hunger in the greater Cincinnati area. The United Way foundation exceeded its 2016 goal by $15,000, raising a total of $62,115,000.

The United Way of Greater Cincinnati invests the money raised from the annual campaign in more than 280 programs, initiatives and community change efforts. The campaign is a fundraising partnership of United Way of Greater Cincinnati and the Greater Cincinnati-Dayton Region of the American Red Cross. Investments will be announced in December and will support the Bold Goals for Our Region program.

“I am thrilled that our local United Way exceeded their fundraising goal this year under Ted’s leadership. I am also extremely proud of the Vora Group employees for their generosity and thoughtful support of those in need in our community,” said Mahendra Vora, Executive Chairman and Founder of Vora Ventures. “The Vora Group promotes a culture of integrity, respect, health and giving back. We look forward to supporting the United Way for many years to come through financial contributions, volunteerism and advocacy.”

Please promote to your colleagues and friends – visit the blog.

December 2016

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Exciting Healthcare Updates

In our December issue…

AssureCare and University of Cincinnati Form Strategic Partnership to Help Coordinate Care for Millions of Americans by Optimizing Their Medical Treatment

Partnership will be a national model for a public private partnership between an academic institution and a privately held healthcare industry technology leader solving a critical healthcare problem by offering a world class solution.

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Register for The World Congress 10th Annual Medicaid Managed Care Summit, February 27, 28, 2017 in Arlington, Virginia.

Yousuf J. Ahmad, DrPH, MHSA, MBA, FACHE, President & CEO of AssureCare will be presenting “Optimize Care Coordination Through Innovative Technology.”

  • Learn how a modular, highly-configurable care coordination platform helps one of the largest, most complex states coordinate care for its members
  • Assess how state Medicaid agencies can better work with managed care plans and providers to assimilate data
  • Coordinate care management through the use of a database that integrates member and provider data
  • Use data to evaluate the enrollment process, authorizations, and to understand history and trends to best prepare for serving different populations
  • Utilize demographic information not covered by traditional EMRs to analyze and address social determinants of health that impact the delivery of care

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Also in this issue…

AssureCare names Norm Goldrich Chief Information Officer and Chief Technology Officer

With over 25 years of Information Technology experience in the fields of Enrollment Management Systems with Predictive Data Modeling, Field Service Management, and Healthcare Systems, Norm brings a wealth of leadership, strategic direction, and management across all aspects of IT, product development, infrastructure, security, operations, and service delivery….(read more)


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