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Pharmacists are among the most accessible healthcare providers yet often remain underutilized in care delivery. As healthcare continues its shift toward value-based care, pharmacists must be empowered to deliver whole-person, preventative care and chronic disease management — while also driving profitable returns.
A national retailer operating over 2,400 pharmacies sought to do just that. Their strategic goal: Empower pharmacists to practice at the top of their license, improve patient outcomes, and generate new revenue streams through reimbursable clinical services previously uncompensated.
The retailer recognized pharmacists' growing importance in preventive care and chronic disease management. Patients interact with their pharmacist 12–15 times per year, compared to just 1–4 visits with a primary care physician, often without needing an appointment. However, systemic barriers stood in the way:
These constraints limited pharmacists’ ability to deliver meaningful care — and blocked a major business growth opportunity.
AssureCare implemented the comprehensive AssureRx platform that consolidated systems and streamlined operations:
Operational Excellence:
Clinical Opportunities per Pharmacist per Day went from 1–1.5 to 11
Clinical Opportunities per Pharmacist per Year grew from ~450 to ~4,100
Total Opportunities Closed (All Sites) skyrocketed from ~1M to ~10M
Revenue Growth:
25% more opportunities identified via AssureCare’s proprietary algorithms
25% growth in enhanced services and value-based contracting revenue
Reimbursement captured for thousands of MTM services, screenings, and immunizations
For every $1 invested in AssureCare, the retailer achieved over $15 in ROI — driven by:
This long-term partnership reflects the future of pharmacy: pharmacists as front-line care providers delivering high-value care, reducing system costs, and generating sustainable revenue.
AssureCare’s platform, AssureRx, didn’t just streamline pharmacy operations — it made scalable clinical care profitable, while improving access and health for patients across the country.
